FAQs
Q. How does Ceuticoz ensure quality and efficiency in its manufacturing operations?
A. All Ceuticoz products are manufactured in a WHO-GMP certified facility, following stringent quality systems for safety, purity, and consistency.
Q. Are Ceuticoz products dermatologist approved?
A. Yes. Our formulas are developed with dermatological expertise and are dermatologist-approved for use on specific skin and scalp concerns.
Q. Do you test on animals?
A. Ceuticoz is PETA certified and completely animal cruelty-free. We do not conduct animal testing at any stage of product development or manufacturing.
Q. From where does Ceuticoz source ingredients for its products?
A. We source key actives from trusted global suppliers across multiple countries to meet targeted efficacy and safety benchmarks. Every ingredient undergoes checks for quality, traceability, and regulatory compliance before inclusion in our formulations.
Q. What packaging is used in Ceuticoz products?
A. We are moving toward biodegradable and recyclable materials wherever feasible, while ensuring product integrity and hygiene standards.
Q. How do you ensure that you purchase genuine Ceuticoz products?
A. Yes, when purchased from our authorized partners, website and marketplaces. To verify, check the batch number, MRP label, and manufacturing details on pack. If in doubt, contact our customer care with your invoice for authenticity support.
Q. Are Ceuticoz products suitable for sensitive skin?
A. Many formulas are designed for sensitive or compromised skin barriers. Always patch-test 24 hours prior to first use and follow your dermatologist’s advice.
Q. Are your products safe during pregnancy or lactation?
A. Safety depends on the specific active(s). Please consult your healthcare professional or dermatologist before use.
Q. What is the recommended usage and shelf life?
A. Follow the usage directions on each pack. Store in a cool, dry place away from direct sunlight. Use before the PAO/expiry date indicated.
Q. What systems or processes are in place to maintain consistent product quality over time?
A. Every batch undergoes stability, microbiological, and quality control checks within our WHO-GMP system to ensure consistent performance.
Q. What if a product doesn’t suit me?
A. Discontinue use and consult your dermatologist. For purchase concerns, please reach out to the store/clinic of purchase with your invoice.
